24/7 Service You Can Trust

Because malfunctions and mishaps can happen any time of day, our emergency service staff is always on call. While the quality of our installations helps minimize the need for maintenance and repair, no industrial refrigeration system is completely foolproof. That’s why we strive to maintain open communication and easy access for our customers long after installation is complete. We provide emergency service for ammonia refrigeration systems, process refrigeration systems, traditional HVAC equipment, domestic hot water boilers, steam boilers and process heating equipment.

When something goes wrong, the Apex emergency team can assist your facility in a variety of ways:

  • Equipment and system failures
  • Emergency repairs to mission-critical equipment
  • Assisting with refrigerant-related problems
  • Standby operations during critical procedures and/or events
  • Recovering from system outages, such as power failures
  • Manual plant and facility operations to save production runs

Making Ice in the Desert

When a Gilbert-based ice rink needed emergency service to avoid shutting down, Apex was tasked with replacing a water-cooled condenser for a system that operated at approximately 250 tons of refrigeration. The system piping was made of carbon steel and required each joint to be TIG-welded, and the system overhaul needed to take fewer than 12 hours to avoid the ice melting. Enter Apex. Our construction crew successfully prefabricated 90% of the piping and was able to replace the condenser — pressure-tested and fully assembled — in fewer than 12 hours total, avoiding the system shut down and keeping the ice frozen and ready to skate on.

Trust the Experts in Refrigeration for Emergency Service

At Apex, we know firsthand that it’s imperative that refrigeration systems run how they’re supposed to, regardless of what they’re being used for. That’s why we have a dedicated emergency service team that’s always standing by to ensure your systems get back up and running smoothly before anything detrimental happens. Whenever you need us, we’ll be there.